Let's face it...even if you are an instructional tech or IT expert, you can't be troubleshooting two areas at once--and we all know that when it rains it pours some days! Your best bet is to have student helpers, or experts in training! Kids learn technology quickly, and if they don't know something, they will play around until they figure it out. This is a trait that many adults have a difficult time with. Create a club, or at least a pair of students in your class or grade that show interest in technology that can be a teacher's back-up. This is especially effective with teachers that are your least tech savvy. These students, even at the elementary level, will help solve small dilemmas, like: how do I log in? Which browser do I use? Why won't this turn on? etc...Recognize these students by making it their classroom responsibility, or a group students can join by choice.
This builds confidence in students that may end up choosing a STEM career, and helps the technology staff prioritize and troubleshoot effectively. Try it!
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